Your Questions, Answered

At BizSolutions, we believe clarity builds confidence. That’s why we’ve gathered the most common questions about our services — from MyBiz (online business listings & Website Development), BizChat (AI chat support), to BizBuddy (time tracking).

Whether you’re just starting out or scaling your business, you’ll find straightforward answers to help you make the right decision.

General Questions

What is BizSolutions?

BizSolutions is a web development and digital solutions company that helps businesses establish and grow their online presence. We provide modern websites, SEO optimization, business listings, and smart tools designed to boost visibility and efficiency.

Who are your typical clients?

We work with small businesses, startups, and growing companies across different industries. Whether you need a professional website, stronger SEO, or digital tools to manage your business, BizSolutions adapts to your needs.

What industries do you serve?

Our services are industry‑flexible. We’ve supported businesses in retail, services, real estate, healthcare, hospitality, and more. If your business needs a digital presence, we can build it.

Services

What services does BizSolutions offer?

We provide:

  • MyBiz — Online business listings, SEO, reviews, and website development.
  • BizChat — AI-powered chat support with automation, translation, and web plugins.
  • BizBuddy — A timekeeping app with clock-in/out, smart scheduling, and payroll tools.
  • Bookkeeping Services — Professional bookkeeping to manage your records, payroll, and financial reports.
  • Technical & IT Support — Reliable IT assistance, maintenance, and cybersecurity for smooth operations.
  • Customer Service Outsourcing — Dedicated representatives to handle customer inquiries and support.
  • Sales & Collection Services — Streamlined sales process and customer account management for better cash flow.
  • Social Media Management — Creative content, community engagement, and analytics to grow your brand online.
  • Website Development — Custom, responsive, and SEO-optimized websites tailored to your brand and goals.
Do you provide custom website development?

Yes. Every website we build is designed to reflect your brand identity and meet your business objectives. We focus on user experience, performance, and SEO to ensure your site attracts and converts visitors effectively.

Can you help with SEO and online visibility?

Absolutely. We integrate SEO best practices into every project and provide tools to help your business rank higher in search results and attract more customers.

Do you offer ongoing support for all services?

Yes. Whether you’re using MyBiz, BizChat, or BizBuddy, we provide continuous support, updates, and onboarding to help you get the most out of your tools.

Which service is right for me — MyBiz, BizChat, or BizBuddy?

It depends on your business goals:

  • Choose MyBiz if you want to boost your online presence through websites, SEO, listings, and customer reviews.
  • Choose BizChat if you need AI-powered chat support, multilingual translation, and smart web plugins to engage customers 24/7.
  • Choose BizBuddy if you want to manage your team better with time tracking, clock-in/out, smart scheduling, and payroll tools.
  • Choose Bookkeeping Services if you want accurate recordkeeping and financial clarity.
  • Choose Technical & IT Support if you need reliable system maintenance, troubleshooting, or cybersecurity.
  • Choose Customer Service Outsourcing if you want a professional team to enhance your customer experience.
  • Choose Sales & Collection Services if you aim to improve your revenue process and manage client relationships efficiently.
  • Choose Social Media Management if you want to strengthen your online presence and engage your audience creatively.
  • Choose Website Development if you want a professional, mobile-friendly, and high-performing website that drives results.

Process & Delivery

How does the project process work?

Our process includes a discovery call, planning, design, development, testing, and launch. We keep you updated every step of the way to ensure the final product matches your vision.

How long does it take to build a website?

Timelines vary depending on project complexity. A simple website can be ready in 2–3 weeks, while a more advanced custom site may take 6–8 weeks.

Can you work with my existing website or do you only build from scratch?

We can do both. If you already have a website, we can redesign, optimize, or enhance it. If you’re starting fresh, we’ll build a new one tailored to your needs.

Pricing & Packages

How much does MyBiz cost?

Pricing depends on your needs, such as listings, SEO, and website features. We offer starter-friendly plans and the ability to scale as you grow.

How much does BizBuddy cost?

BizBuddy offers flexible plans depending on your team size. The Starter plan is free for individual use, while paid plans unlock advanced features like payroll integration, team reports, and scheduling tools.

Is BizChat affordable for small businesses?

Yes. BizChat’s entry-level plan provides AI-powered chat support at a low cost, giving small businesses 24/7 customer engagement without hiring extra staff. Higher-tier plans add advanced automation and integrations.

How much does a website cost?

Pricing depends on features, design complexity, and project scope. We offer flexible plans for startups, small businesses, and growing companies, so you can choose what fits your budget.

Can I try BizBuddy or BizChat before paying?

Absolutely. Both BizBuddy and BizChat come with free starter plans so you can explore the features before upgrading to a paid plan that suits your business needs.

Do you offer flexible plans for small businesses?

Yes. Our Starter plans are designed to give small businesses affordable access to professional websites and essential digital tools.

Can I upgrade services later as my business grows?

Definitely. Our solutions are scalable, so you can start small and add features, integrations, or tools as your business expands.

Technical & Maintenance

Are MyBiz, BizChat, and BizBuddy mobile-friendly?

Yes. All of our services are optimized for mobile devices so you can manage your business anytime, anywhere.

Will my website be mobile-friendly?

Yes. Every website we develop is fully responsive, ensuring it looks and performs great on desktops, tablets, and smartphones.

Do you provide hosting and domain services?

Yes. MyBiz includes hosting and domain support as part of its packages, ensuring your website is secure and always accessible.

How do you ensure security across your services?

We use SSL certificates, secure hosting, and data encryption to keep your business and customer information safe.

Do I need technical skills to use your services?

Not at all. MyBiz, BizChat, and BizBuddy are built to be user-friendly. Our team handles setup, and you get easy dashboards to manage everything without coding.

Support & Communication

How do I get help if I need it?

Our support team is available through email and chat. We also provide knowledge bases and training materials for MyBiz, BizChat, and BizBuddy.

What kind of support do you provide after launch?

We offer maintenance packages, troubleshooting, updates, and priority support options depending on your plan — whether for MyBiz, BizChat, or BizBuddy.

Can’t find what you’re looking for?

we’re here to help.